Consumer cellular was founded in 1995, it is a very popular name in the world of mobile network operators, which you must’ve definitely heard of. So, if you are interested in knowing what exactly is consumer cellular? Then read along, as in this article we will tell you about Consumer Cellular Pros and Cons.
Consumer Cellular Pros and Cons
Consumer Cellular is a MVNO(Mobile Virtual Network Operator), which are the companies which do not own a network infrastructure but have contracts with one or two such owners. Which are AT&T and T mobiles in our case. Consumer Cellular is a high in demand , public friendly, budget friendly and customer friendly network operator which serves you with affordable plans starting from as low as $20/month. So, if you want an inexpensive mobile plan, you have just found yourself one!
Pros Of Consumer Cellular
Affordability
Consumer cellular offers budget friendly plans starting from as low as $20/month. It offers various reasonable plans with less cost and more services attached. Moreover if you run out of the maximum use limit, it automatically shifts you to a significantly low price suitable plan without any additional charges.
Device Flexibility
Consumer cellular offers you flexibility in choosing the plan on a device compatible with the network or even continuing on your previous device after a few adjustments and a compatibility test. Which is available on their website. All you have to do is enter the imei number of your cellular device and run the test.
Excellent Customer Service
Consumer cellular is highly famous for its excellent customer support. The knowledgeable and patient team resolves your network and technological issues with great expertise. Which proves its commitment and dedication to its clients.
No Hidden Fees
Consumer Cellular is a post pay service with a transparent charge structure. It has no hidden fee or charges over the services it provides. This makes it quite a big attraction for senior citizens who find it difficult to remember the extra details of the network plans.
Senior Citizen Friendly
Consumer cellular is specially designed to cater senior citizens. It offers easy to navigate features and simple plans. Moreover, Consumer cellular has announced a partnership with AARP(American Association of Retired Persons), offering special discounts to the members.
Low Rate Unlimited Talk and Text
Consumer cellular provides unlimited text and calls on a relatively low rate as compared to other networks. It allows their customers not to worry when their minutes might run out. So cost conscious customers are most welcome!
Most Detailed Guide Manual
Though all devices and applications come with manuals, it is our personal experience that we found consumer cellular manuals as the most detailed and guided amongst all.
Cons Of Consumer Cellular
Coverage inconsistency
The most common problem we hear is that some Consumer cellular customers are found complaining about coverage inconsistencies especially in rural areas. The reason being that they are too far from the AT&T poles.Or physical obstructions like tall buildings, trees, hills etc. But it is still an issue that needs to be taken care of.
Limited data speed options
Consumer cellular offers 5G speed throughout the country but customers claim that they experience low internet speed in crowded areas or when they exceed their data limit once.
Limited Mobile Options
Consumer cellular do offer smartphones but their collection is limited. Some of the latest smartphone models and the new features are missing. So, if you are among the ones who like the latest technology in their hands then consumer cellular might not be the suitable choice for you.
Switching plan Hassles
Some customers claim that once you have chosen a plan, switching between plans midway becomes quite a hassle, due to long waiting hours and billing details becoming very unclear.
No Budget Friendly Family Plans
Consumer cellular does offer budget friendly plans but only for single line users. As stated by reviews on reddit , For 2 lines and 15GB of data it can cost you up to $80/month!
Consumer Cellular Plans
Consumer cellular provides great, affordable and exciting plans for their customers, below is a list of few.
| Plan | Price (per month) | Features |
| 1 | $20 | 1.5 GB of data, unlimited text and calls |
| 2 | $25 | 5 GB of data with calls +unlimited text. |
| 3 | $35 | 10 GB of data with calls +unlimited text. |
Public Reviews about Consumer Cellular
Excellent !!! Consumer Cellular has the greatest employees. While my previous carrier made my switch a nightmare all the guys with Consumer Cellular made it so much easier. Everyone was courteous and helpful. –Yvonne Nowell
Compliment to CC Rep, Professional, Kind,Courteous, Very customer service.-Angelo S.
I have had CC for over eight years because they are relatively cheap and ATT has good service here.-Steve_Burns
have cc for years. great when i started with them. I had a flip phone and needed hand holding to get into the smartphone universe and being in the local target was the deciding factor. cs was always prompt.-alex
Consumer Cellular Pros and Cons an Overall View
Consumer Cellular Pros and Cons have been listed out for you. It is true that we hear a lot of benefits of using consumer cellular. Especially the transparency, the simplicity and the affordability. Their catering to senior citizens is another win win on their side. Sites like trustpilot, reviews, and whistleout are full of good reviews by customers.They don’t get tired of praising the extremely patient and helpful customer service team. Basically consumer cellular is a very target oriented company. And their target audience is mostly seniors and people with less data usage and simple technology lovers. For people requiring really high speed internet, High tech gadgets, consumer cellular is way too elementary.
Some Frequently Asked Questions
We have listed a few frequently asked questions about Consumer Cellular. We hope they cover your concerns as well.
- What network does Consumer Cellular use?
Consumer cellular uses AT&T and T-mobile networks.
- Does Consumer Cellular cover International?
Yes, during international travels, consumer cellular allows you to make and receive calls.
- Does consumer cellular have the same coverage as Verizon?
As both use the same network towers so their coverage is nearly the same.
- How many phones can you have on Consumer Cellular?
You can add up to 4 lines while using consumer cellular.
- Does Consumer Cellular use Wi-Fi?
Yes, but for a limited range of smartphones only.
- What is the internet speed of consumer cellular?
The maximum download speeds achievable on the network is typically between 35 – 158 Mbps for 5G devices and 11 – 64 Mbps for 4G LTE devices. The maximum upload speed is typically between 3 – 21 Mbps for 5G and 1 – 10 Mbps for 4G LTE devices. As stated by Consumer cellular itself.
*The public reviews have been taken from trustworthy sources i.e trustpilot.com, clark.com, yelp.com, reviews.org.
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